39bd Terms & Conditions

Introduction & Acceptance

These Terms and Conditions ("Terms") apply to the use of all services, games, and features on the 39bd platform. By accessing the 39bd website or registering an account, you are considered to have read, understood, and accepted these Terms.

These Terms apply to users in Bangladesh and may change at any time. In the event of changes, we will publish a notice on the website and indicate the updated date. Continued use of the platform after updated Terms take effect will be considered acceptance of the new Terms.

21+ This platform is for users aged 21 and above only.

1.1 Age Restriction

To create an account and use the services on 39bd, users must be at least 21 (twenty-one) years of age. Our services are strictly prohibited for minors. We may request identity verification at any time to confirm age.

1.2 Single Account

Each individual may create only one account. Operating multiple accounts by the same person is strictly prohibited and may result in all such accounts being suspended or closed.

1.3 Accurate Information

All information provided at registration must be accurate and up to date. Providing false information may result in account closure and forfeiture of deposited funds.

1.4 Personal Use

The account must be used solely for personal purposes. Operating, transferring, or using an account on behalf of a third party is not permitted.

2.1 Registration Process

To create an account on 39bd, users must provide a valid mobile number and the required details. It is the user's responsibility to keep the password provided at registration secure.

2.2 Login Security

You should not share your account password or login details with any third party. If you suspect any unauthorised access, notify our support team immediately. Maintaining account security is solely the user's responsibility.

2.3 Account Verification (KYC)

To prevent fraud and ensure secure services, we may request identity verification at any time. This may require a National ID (NID), passport, or any other valid government-issued document.

2.4 Account Closure

Users may request account closure at any time via live chat or email. However, all pending transactions must be settled before the account is closed.

The following payment methods are available for financial transactions on 39bd: bKash, Nagad, Rocket, Upay and Bank Transfer (e.g. Dutch-Bangla Bank, BRAC Bank, Islami Bank).

3.1 Deposit Terms

Funds deposited into the account must come from a legitimate source. Deposits made using any illegal, fraudulent, or third-party payment method are not allowed. Deposited funds must come only from an account registered in the same name.

3.2 Withdrawal Terms

Withdrawal requests are generally processed within 1 hour. Account verification must be completed before making a withdrawal. Wagering requirements must be met for any bonus-related withdrawals.

3.3 Anti-Money Laundering

39bd is firmly opposed to money laundering and financial crime. We reserve the right to investigate any suspicious transactions and to notify the relevant authorities if necessary.

4.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳10,000. For example — if you deposit ৳1,000, you will receive a ৳2,000 bonus and your total balance will be ৳3,000. If you deposit ৳12,000, you will receive the maximum bonus of ৳10,000 and your total balance will be ৳22,000.

4.2 Wagering Requirements

A 15x wagering requirement applies to every bonus. Wagering is calculated on the bonus amount only — not on the original deposit. Example: ৳2,000 bonus × 15 = ৳30,000 must be wagered before bonus winnings can be withdrawn.

4.3 General Bonus Terms

• A bonus may be claimed only once and only one bonus per account is allowed.
• If a withdrawal is made after claiming a bonus but before completing the wagering requirement, the bonus and any winnings earned from it may be forfeited.
• 39bd reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Attempting to claim bonus benefits from multiple accounts may result in account suspension.
• Making deposits solely for the purpose of withdrawing after taking advantage of a bonus, without any genuine play, is strictly prohibited.

4.4 VIP Program & Cashback

The 39bd VIP program has four tiers: Bronze, Silver, Gold, and Platinum. The weekly cashback rate differs by tier — up to 0.2% at Bronze, 0.5% at Silver, 0.8% at Gold, and 1.0% at Platinum. Advancement to a higher VIP tier depends on activity and platform usage.

5.1 Fair Play Commitment

39bd is committed to ensuring a fair play environment. The outcome of all games on our platform is determined by a verifiably random process. User data is kept secure through SSL encryption.

5.2 Prohibited Activities

The following activities are strictly prohibited:

• Playing using any software, bot, script, or automated tool.
• Gaining a strategic advantage by participating in the same game from multiple accounts.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Attempting to hack or carry out a cyber attack on any feature of the platform.
• Harassing or threatening other users.

5.3 Technical Issues

39bd reserves the right to void any transaction resulting from a technical error or system malfunction. In such cases, the user's original deposited funds will be returned.

All content on the 39bd website — including logos, designs, game content, text, and graphics — is the intellectual property of 39bd or the relevant third parties. Copying, republishing, or using this content commercially without prior permission is prohibited.

Users are permitted to view the website's content for personal, non-commercial purposes only. Written permission is required for any commercial use of any content.

Game provider names such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, JILI, PG Soft are their respective trademarks. 39bd operates solely as a distribution platform for their services.

39bd places the highest importance on the privacy of users' personal data. You can find full details of how we collect, use, and protect data on our Privacy Policy page.

7.1 Data Collection

We collect necessary personal data for the purposes of account creation, transactions, and service improvement. This data is not sold to third parties.

7.2 Use of Cookies

39bd uses cookies to improve the website experience. Continued use of the website is considered consent to the cookie policy.

7.3 SSL Protection

All data is secured through SSL (Secure Socket Layer) encryption. Financial transactions and personal data are transmitted with the highest level of security.

39bd places the highest priority on responsible gaming. We believe that playing for entertainment should remain entirely within the individual's control.

8.1 Setting Your Own Limits

Users can set their own deposit limits, session time, and loss limits. It is recommended to use these features to maintain control over your gaming.

8.2 Voluntary Break

Users may take a break from their account at any time, either for a set period or permanently. Contact our support team and they will assist you.

8.3 Protection of Minors

We use age verification measures to prevent minors from accessing the platform. Parents and guardians are urged to ensure that underage family members are unable to access the platform.

For more information on responsible gaming, visit our Responsible Gaming page.

39bd makes every effort to ensure service availability, but interruptions may occur due to technical reasons. 39bd accepts no liability in the following situations:

• If a game is interrupted due to loss of internet connection.
• If a transaction is delayed due to an error by a third-party payment provider.
• If account credentials are compromised due to the user's own negligence.
• If service is disrupted due to force majeure.

10.1 Changes to Terms

39bd reserves the right to modify these Terms at any time. Advance notice of significant changes will be published on the website. Continued use of the platform after changes will be considered acceptance of the new Terms.

10.2 Applicable Law

These Terms are governed by applicable law. If any part of the Terms is deemed unenforceable, the remaining parts will continue to be in effect.

10.3 Contact Us

If you have any questions or feedback about these Terms, please contact our support team:

• Live Chat: Available 24/7 in Bengali and English
• Email: [email protected]